ENJOY INSTANT WITHDRAWALS WITH ACEHIGH
KEY FEATURES OF OUR WITHDRAWAL POLICY
Just Like our customer friendly deposit policy, it is also very easy and quick to make a withdrawal at acehigh.
Available Around The Clock
Acehigh poker tends to serve you in the best possible way it can, hence our withdrawal empowers you to make a withdrawal request 24/7, even when you are on the go.
Transparent And Prompt
Our withdrawal policy is transparent and does not cover any underlying facts or procedures that create a problem for the user. We proudly make our withdrawal policy take place instantly.
Minimal Processing Time
All Cashouts are instant, 24/7.
PRE-REQUISITES FOR A USER BEFORE RAISING A WITHDRAWAL REQUEST
- Before you raise a withdrawal request, you must know that the amount you choose to withdraw gets instantly deducted from your Acehigh account, disallowing you to use that amount for playing.
- When you request for withdrawal, firstly the deposit amount will be withdrawn. If the deposit section doesn’t have a sufficient balance to match the requested withdrawal amount, the remaining amount will be taken from the winnings.
- Any promotional deposit bonus amounts are usually subject to locks which are automatically released when the specified number of StackUp points (as per the promo code) have been earned by the User. Until such locks are released, the “Cashout” button is deactivated. You cannot dump those bonus points on any other user. Doing so may lead to confiscation/freezing of both accounts.
- Any payout request would be processed only after your KYC with Acehigh is complete in all sense and we identify you as a verified user on our platform. Kindly read more about our KYC Terms and Conditions.
- A user must acknowledge that any withdrawal would be subject to TDS deduction. As per the new policy for taxation on winnings, 30% TDS will be deducted from the user's net winnings and payment to the player will be made after the deduction of such taxes as per our TDS Policy terms.
- A User cannot request a cashout to any other person’s bank account. A cashout can only be made to a bank account, not to any credit card/debit card or any other payment medium.
- We do not stand any warranty for the timeline taken to comply with each of your requests. The delays, if any, are for situations that are well beyond our control. Situations include (but are not limited to) inter-bank delays, network failures at gateways, third-party completion of transfers, and suchlike.
- As per the Indian Income Tax Act,1961 every person is liable to pay the liable taxes to the government on his own. AceHigh Poker is not responsible to pay off a player’s personal tax-related liabilities in any situation.
- In special cases, additional information may be required for a withdrawal to be processed. From time to time it may also be necessary to withhold player winnings until the completion of gameplay or fraud reviews, which are routinely carried out in order to ensure the integrity of our games.
- For further assistance, visit our Contact Us page or simply click on it.
WITHDRAWAL PROCESSING WITH ACEHIGH
We process your withdrawals on all days (including weekends). All the Withdrawals requested/modified before 8 p.m. on all days get processed on the very same day. Any request received/modified outside the defined window will get processed at the latest by noon the next day.
Once processed from our end, it usually takes up to 4 hours for the funds to reflect into your bank account depending upon your bank processing speed. Sometimes the payment gets stuck at the bank’s end and may take up to 72 hours to reflect into your bank account.
Your withdrawal may fail sometimes if the receiving bank is having server downtime at the time the transaction is initiated. If this happens, the withdrawal may get reversed/failed. In such a scenario, the bank takes 5-7 working days to update the reversal statuses. You don’t need to worry – if the transaction is reversed/failed, the funds will be credited back to your Acehigh account.
Our players are our priority!