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WITHDRAW YOUR FUNDS AS QUICK AS A WINK WITH ACEHIGH

KEY FEATURES OF OUR WITHDRAWAL POLICY

Customer-Friendly

Just like our customer-friendly deposit policy, it is also very easy and quick to make a withdrawal from your account on Acehigh.

Available Around The Clock

Acehigh tends to serve you in the best possible way it can, hence our withdrawal service empowers you to make a withdrawal request 24X7, even when you are on the go.

Transparent And Prompt

Our Withdrawal policy is transparent and does not cover any underlying facts or procedures that intend to create trouble for the user. We proudly make your withdrawal take place instantly.

No Extra Charges

With Acehigh, you need not pay any extra withdrawal charges to cash out your fund. You can easily withdraw your prize money except in the case you are found to be involved in any malicious activity/unfair gameplay.

No Limitation/Condition On Instant Cash Withdrawals

Acehigh wishes you to have a long-term relationship with it, and therefore to make it happen it exempts you from any limitation or condition on instant cash withdrawals. You can raise the withdrawal request at any time.

Minimal Processing Time

We take the least time to process your payout request. All requests related to withdrawals are processed on all days (including weekends). Once an account is added and verified, any cashout requests received between 10 AM to 8 PM on any day will be processed within 4 hours in normal scenarios.

PRE-REQUISITES FOR A USER BEFORE RAISING A WITHDRAWAL REQUEST

  • Before you raise a withdrawal request, you must know that the amount you choose to withdraw gets instantly deducted from your Acehigh account, disallowing you to use that amount for playing.
  • When you request for withdrawal, firstly the deposit amount will be withdrawn. If the deposit section doesn’t have a sufficient balance to match the requested withdrawal amount, the remaining amount will be taken from the winnings.
  • Any promotional deposit bonus amounts are usually subject to locks which are automatically released when the specified number of StackUp points (as per the promo code) have been earned by the User. Until such locks are released, the “Cashout” button is deactivated. You cannot dump those bonus points on any other user. Doing so may lead to confiscation/freezing of both accounts.
  • Any payout request would be processed only after your KYC with Acehigh is complete in all sense and we identify you as a verified user on our platform. Kindly read more about our KYC Terms and Conditions.

Note:

If your bank details are not updated in our records, please update the bank details after raising your withdrawal request.

  • A user must acknowledge that any withdrawal would be subject to TDS deduction if the ‘Net Winnings’ are more than 10,000. In that case, a TDS of 30% would be deducted, and payment to the player will be made after the deduction of such taxes as per our TDS Policy terms.
  • A User cannot request a cashout to any other person’s bank account. A cashout can only be made to a bank account / Paytm wallet, not to any credit card/debit card or any other payment medium.

WITHDRAWAL PROCESSING WITH ACEHIGH

We process your withdrawals on all days (including weekends). All the Withdrawals requested/modified before 8 p.m. on all days get processed on the very same day. Any request received/modified outside the defined window will get processed at the latest by noon the next day.

Once processed from our end, it usually takes up to 4 hours for the funds to reflect into your bank account depending upon your bank processing speed. Sometimes the payment gets stuck at the bank’s end and may take up to 72 hours to reflect into your bank account.

Your withdrawal may fail sometimes if the receiving bank is having server downtime at the time the transaction is initiated. If this happens, the withdrawal may get reversed/failed. In such a scenario, the bank takes 5-7 working days to update the reversal statuses. You don’t need to worry – if the transaction is reversed/failed, the funds will be credited back to your Acehigh account.

Note:

We do not stand any warranty for the timeline taken to comply with each of your requests. The delays, if any, are for situations that are well beyond our control. Situations include (but are not limited to) inter-bank delays, network failures at gateways, third-party completion of transfers, and suchlike.

As per the Indian Income Tax Act, every person is liable to pay the liable taxes to the government on his own. Acehigh is not responsible to pay off a player’s personal tax-related liabilities in any situation.

In special cases, additional information may be required for a withdrawal to be processed. From time to time it may also be necessary to withhold player winnings until the completion of gameplay or fraud reviews, which are routinely carried out in order to ensure the integrity of our games.

In special cases, additional information may be required for a withdrawal to be processed. From time to time it may also be necessary to withhold player winnings until the completion of gameplay or fraud reviews, which are routinely carried out in order to ensure the integrity of our games.

For further assistance, visit our Contact Us page or simply click on it.