AceHigh Poker Faq
AceHigh Poker Faq
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NO MORE CONFUSION, JUST THE SOLUTION!

Yes, we are more than happy to assist you in every possible way. So, don’t scratch your head if you have any questions running in your mind. Just get them answered right here!

BASICS OF POKER

Poker is a skill-based card game that offers several card games, each having its own set of rules to play. It is considered to be the fastest-growing mind sport in India as well as other countries. Winning the game requires a player to display skills, strategy, and wagering on the poker table. Although there are many variations of the game, Texas Hold’em is the most popular among the players. Acehigh is currently offering Texas Holdem and Pot-Limit Omaha on the platform. To learn the rules of Poker, just click Poker Rules.

Texas hold ’em (also known as Texas Holdem, hold ’em, and Holdem) is a variation of the card game of poker. Two cards, known as hole cards, are dealt face down to each player, and then five community cards are dealt face up in three stages. The stages consist of a series of three cards (“the flop”), later an additional single card (“the turn” or “fourth street”), and a final card (“the river” or “fifth street”). Every player has to seek the best five-card poker hand from any combination of the seven cards of the five community cards and their two hole cards. Players have betting options to check, call, raise, or fold. Rounds of betting take place before the flop is dealt and after each subsequent deal.

Pot-limit Omaha (also known as PLO) is another variant of poker that is famous among poker players. It is more often played high only, but can also be played high-low. In this game, each player is dealt four cards and must make their best hand using exactly two of them, plus exactly three of the five community cards. Pot Limit Omaha (PLO) is a game of drawing, when drawing, to the nut hand. Second-best flushes and straights can be and frequently become, losing hands, especially when a player is willing to commit their entire stack to the pot. Furthermore, because of the exponential growth of the pot size in pot-limit play, seeing one of these hands to the end can be very expensive and carry immense reverse implied odds. To learn how to play Pot Limit Omaha, click here. 

A poker tournament is a tournament where players compete by playing poker. It can feature as few as two players playing on a single table (called a "heads-up" tournament), and as many as tens of thousands of players playing on thousands of tables. The winner of the tournament is usually the person who has the largest stack accumulated by winning all the chips in the game The others are awarded places based on the time of their elimination. To facilitate this, in most tournaments, blinds rise over the duration of the tournament. To learn how to play tournaments on Acehigh,

Cash Games are the games played for real money by making a deposit and betting a certain amount on a poker table.

A 'hand' in poker refers to the set of 5 card combinations that are held in any poker game by a given player at any given time. To know more about poker hands, visit https://www.acehighpoker.net/poker-guide/poker-hands/

A Hand Ranking is the combination of cards that are ranked as per their order of ranking from highest to lowest. Some of the Hand Rankings are Royal Flush, Straight Flush, Full House, Four of a Kind, Three of a Kind, etc. It is important to set your hand according to their ranking before starting to play. Learn about different Hand Rankings on Acehigh at Poker Hands.

Ante is a bet that everyone in the game must make in order to stay at the table.

When a player decides to straddle in Texas Hold 'em or any other poker game, they are putting in twice the big blind before the cards are dealt. Usually, it is the player to the left of the big blind who straddles. All players following must call or raise the amount of the straddle bet.

Blinds are forced bets posted by players to the left of the dealer button. This is maintained so that there is always some prize money in the pot to compete for in a hand. The small blind is placed by the player to the left of the dealer button and the big blind is then posted by the next player to the left. The ratio of bet sizing between the two will always be 1:2. For eg, if the SB is 100. The BB is 200.

Learn more about this on: https://www.acehighpoker.net/poker-guide/poker-rules/blinds-in-poker/

To be a poker ace, you must know the top poker hands to play in Texas Holdem. Below is the list of the top poker hands:

  • Pocket Aces also known as Pocket Rockets, Two Pips.
  • Pocket Kings also known as Cowboys, King Kong, Ace Magnets.
  • Pocket Queens also known as Ladies.
  • Ace-King Suited also known as Big Slick, Anna Kournikova, Big Ugly.
  • Pocket Jacks also known as Brothers, Suckers.
  • Pocket Tens also known as Dimes, TNT, Dynamite.
  • Ace-Queen Suited also known as Little Slick, Antony & Cleopatra, Mrs. Slick, Rocket Queen.
  • Ace-King Offsuit
  • Ace-Jack Suited also known as Hijack, Jackass, Apple Jacks.
  • King-Queen Suited also known as Marriage.

Hole Cards are two random face-down cards dealt to each player on a table.

Community Cards are five cards put face-up on the game table. Players use them to make their respective card combinations. A player strives to make a winning card combination using his two Hole Cards and a fixed number of Community Cards (depending on the poker variant he is playing) to make the best five-card combination. 

The fold is an act of foregoing the action thinking that the cards dealt by a player are not good enough. This also puts the player out of competition for that very hand.

A Wager is a token amount that acts as a minimum for other players to match in order to remain in the game.

A Call means that a player places an amount equal to the last-placed wager on the table.

When a player Checks, he is consciously declining the option to open the pot from his side and is rather transferring the action to the person sitting to his left. One can Check only when there is no wager in progress at that very instance.

A raise happens when a player increases the amount of the last-placed wager on the table. A player may do it when he has a better card combination or when he is bluffing.

The Showdown phase is the last phase in a game. It means all the active and competing players now show their cards and the player with the best five-card combination is the winner. Please note that this particular phase starts after the placing of the last Raise in the final round called River.

MY ACCOUNT

You can retrieve your Acehigh account username by following these steps:

  • Log in to www.acehighpoker.net or log in from a desktop client or mobile application.
  • Click on the “lost your password?” option under login.
  • Enter your registered email address or username and click on continue.
  • You will receive an email addressing your username.

The user would be able to place a request for a change of username from the option of Settings of your Acehigh account as many times as you want.

To reset your Password, simply

  1. Click on the “Lost Your Password?” option under login in your Acehigh account.
  2. Enter your registered email address or username and click on continue.
  3. Enter a new password and enter the OTP received on your registered email or mobile number.
  4. Click on the Reset Password button to reset it. 
  • In case you don’t receive OTP, to verify your mobile number, we suggest you restart your Mobile (Network Congestion) & try again. If you still face the same issue please contact customer care via chat, email, or our toll-free number.
  • In case you don’t receive an OTP on your email, please check your email spam & junk files & if you still face the same issue please drop an email to us at [email protected] with the subject: “Request to Reset Password” along with a reason or chat with us. 

To change your Acehigh account password, you can simply go to Account Settings and then “My Profile”, click on the “Requests” option and from there you can change your password by typing the new password and save the changes.

You would be able to place a request for a change of email/phone number/date of birth/gender/profile picture from the “Settings” options of your Acehigh account.

Creating multiple accounts is strictly prohibited and anyone found to be doing so will have their accounts as well as winnings blocked and seized. Please refer to our Terms of Use policies at https://www.acehighpoker.net/terms-of-use/

The option of Responsible Gaming enables a user to play responsibly. This option helps the user to set certain limits for himself/herself in order to avoid any unwanted behavior in the game.

Go to My Profile and then click on the Responsible Gaming options and select your preferences.

EMAIL VERIFICATION & KYC

To play poker on Acehigh, you undergo the process of email verification to ensure that a user is a genuine person and not a robot or any other EPA (external player assistant) program or to verify that the email address provided by the user is correct. Updating the correct email address is very important as it helps us to communicate any information related to your Acehigh poker account. 

To get your email address verified, you need to follow these steps:

  1. Login to your Acehigh account through a web browser or mobile application.
  2. On the web browser click on “Verify Account” and enter your email address.
  3. In the mobile application, tap on the ‘My Profile', add your email in the email box, and tap on verify.
  4. Press the OTP button to receive OTP on your registered email address to verify your email address.

Please note that you may change your email address before verifying the email address which you updated at the time of registration. 

KYC is an essential step to start playing poker on Acehigh. KYC helps us to verify the users’ credentials provided at the time of registration including their address proof, PAN card, and bank account details.

  1. Date of Birth: We need to verify your date of birth, for which you will have to upload the front image of your PAN card.
  2. Photo ID as Address Proof: For photo id proof, you will have to upload your Aadhar card/ Voter id card/ Passport. Please note, you will have to upload both front and back images of the document.
  3. Bank details: You can choose to upload any of the following three documents for verification. You can choose between a) an Online account statement, b) an image of the cheque leaf or c) the front page of the passbook. 

Playing on Acehigh without meeting the KYC requirements is strictly prohibited.

TOURNAMENTS

A tournament ticket is required to get an entry to a tournament. If you have a ticket, you can join the tournament.

A time tourney is a time-specific tournament that lasts for a certain time period. Once this time limit is reached, the tournament is stopped and the entire prize pool is divided among the remaining players, with the earnings based on players’ stack sizes.

No, if you rebuy in the tournament then you will have to pay the fee again.

Time Tourney (Cash): Players who are left at the end of the tournament will get prizes based on their closing stacks.

Time Tourney (Tournament Ticket): Player who has the maximum chips at the end of the tournament will get the tournament ticket. 

Yes, you can re-enter a tournament if you have multiple tickets for the same tournament.

CASH GAMES

UNFAIR GAMEPLAY/PRACTICES

Unfair gameplay/practice refers to certain activities that are illegal or do not comply with our Terms of Use policy. To know more click on: https://www.acehighpoker.net/terms-of-use/

Any unfair gameplay/practice would lead to the following:

  • Blocking the funds within a User's account;
  • Blocking a User’s access to our services;
  • Suspending a User's account with immediate effect
  • Disclosing such information (including the identity of the User) to financial institutions, relevant authorities, and/or any person or entity that has the legal right to such information; and/or
  • Taking legal action against a User.

For further information on Terms of Use click on https://www.acehighpoker.net/terms-of-use/

In case your account got blocked, you must be detected involved in some unfair gameplay/practice. For further clarification and support contact us here on https://www.acehighpoker.net/contact-us/

No, once your account has been blocked in such a case, then you are not allowed to play again on Acehigh.

We suggest not to login into any other user’s account on your device as it may result in a breach of the terms of the Privacy Policy.

Sharing or offering of any Tourney ticket and playing from somebody else’s account is strictly prohibited.

LEGALITY/SECURITY

Your money is 100% safe with us. To know more visit.

https://www.acehighpoker.net/terms-of-use/

Once the account is deactivated, it cannot be activated again for the next 6 months. 

Yes, our privacy policy details you more about this. Kindly refer to the link:

https://www.acehighpoker.net/privacy-policy/

Yes, it is legal to play online poker on Acehigh across India. However, in states except for the restricted state i.e the states of Assam, Andhra Pradesh, Tamil Nadu, Meghalaya, Gujarat, Odisha, Telangana, Nagaland, and Sikkim or any other Indian state which by law restrict Poker.

Yes, you can play except from the restricted states- Telangana, Assam, Andhra Pradesh, Tamil Nadu, Meghalaya, Gujarat, Nagaland, Sikkim, and Odisha.

Yes, we are an RNG-certified company. To know more click on 

https://www.acehighpoker.net/certification/

Yes, our Random Number Generator (card dealing system) is certified by I-Tech Labs of Australia, which is the world's leading agency for such certifications. To view the certificate click on 

https://www.acehighpoker.net/certification/