AceHigh Poker Faq
AceHigh Poker Faq
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You can count on us to assist you in every way we can. Stuck with any queries? Everything you need to know is right here!

BASICS OF POKER

Poker is a skill-based card game that offers several card games, each having its own set of rules to play. It is considered to be the fastest-growing mind sport in India as well as other countries. Winning the game requires a player to display skills, strategy, and wagering on the poker table. Although there are many variations of the game, Texas Hold’em is the most popular among the players. AceHigh is currently offering Texas Holdem and Pot-Limit Omaha on the platform. To learn the rules of Poker, just click Poker Rules.

Poker variations such as Texas hold 'em and Holdem are variations of the game of Texas hold 'em. A hole card and five community cards are dealt face up in three stages to each player. If the player's hole card is dealt face down, then the hole card is dealt face up. During the first stage, there are three cards ("the flop"), then one card ("the turn" or "fourth street"), and finally one last card ("the river" or "fifth street"). In five-card poker, players look for the best five-card hand they can make from any combination of the seven cards from the five community cards and their two hole cards. Checks, calls, raises, and folds are among the betting options available to players. After each successive deal, there are rounds of betting.

Pot-limit Omaha (also known as PLO) is another variant of poker that is famous among poker players. It is more often played high only, but can also be played high-low. In this game, each player is dealt four cards and must make their best hand using exactly two of them, plus exactly three of the five community cards. Pot Limit Omaha (PLO) is a game of drawing, when drawing, to the nut hand. Second-best flushes and straights can be and frequently become, losing hands, especially when a player is willing to commit their entire stack to the pot. Furthermore, because of the exponential growth of the pot size in pot-limit play, seeing one of these hands to the end can be very expensive and carry immense reverse implied odds.  

A poker tournament consists of players competing in the game of poker. Generally, a heads-up tournament consists of two players playing at one table, while a multi-table tournament may have thousands of players playing simultaneously. As the last person eliminated from the tournament, the winner is normally the one with the greatest stack accumulated by winning all the chips in the game. The other players are awarded positions according to the time they were eliminated. Typically, blinds rise during tournaments in order to facilitate this process. Here is a guide to help you learn how to play tournaments on AceHigh.

Games that require a deposit and a certain amount of betting on a poker table are known as cash games.

An individual poker player's 'hand' refers to a set of five-card combinations they hold at any given time during a poker game. Here is more information about poker hands.

According to their order of ranking from highest to lowest, a Hand Ranking is a combination of cards. There are several types of hand rankings, including Royal Flush, Straight Flush, Full House, Four of a Kind, Three of a Kind, and so on. The first step in playing a game is to set your hand according to its ranking. Check out Poker Hands for information on different Hand Rankings on AceHigh.

To stay at the table, everyone in the game must make an ante bet.

Poker players who decide to straddle in Texas Hold 'em or other games put in twice their big blind before the game starts. In most cases, the player to the left of the big blind straddles. In order to follow, all players must call or raise the amount of the straddle bet.

The blind bet is a forced wager posted by players left of the dealer button. Prior to any cards being dealt, players holding the big blind and small blind must place their respective amounts into the pot. A small blind is posted by the player to the left of the dealer button, and a big blind is posted by the next player to the left. Throughout the game, the ratio of bet size between the two will always be 1:2. Learn more about this at Blinds in Poker.

 

It is imperative that you know the top Texas Holdem poker hands to play in order to be an ace player. In order of popularity, here are the top ten poker hands:

  • Pocket Aces also known as Pocket Rockets, Two Pips.
  • Pocket Kings also known as Cowboys, King Kong, Ace Magnets.
  • Pocket Queens also known as Ladies.
  • Ace-King Suited also known as Big Slick, Anna Kournikova, Big Ugly.
  • Pocket Jacks also known as Brothers, Suckers.
  • Pocket Tens also known as Dimes, TNT, Dynamite.
  • Ace-Queen Suited also known as Little Slick, Antony & Cleopatra, Mrs. Slick, Rocket Queen.
  • Ace-King Offsuit
  • Ace-Jack Suited also known as Hijack, Jackass, Apple Jacks.
  • King-Queen Suited also known as Marriage.

Cards dealt face down are called Hole Cards, and only the player can see them. The first round of hole cards is dealt to each player in virtually every variant of poker.

These are cards in the middle of the table turned face-up, which belong to all players on the table. Each player uses them to make their own card combinations. To make the best five-card combination, a player must use two Hole Cards and a fixed number of Community Cards (depending on the specific poker variant). 

It is known as folding to refrain from acting because of a belief that the cards dealt by the dealer are not good enough for you to proceed. As a result, the player is no longer in competition for that particular hand.

A wager entails a small amount of cash that other players must match in order to sustain playing.

When a player chooses to continue playing and decides against folding, it is termed as "call" in poker parlance.

A check indicates that the action is passed to the player on our left without any raise and/or wager.

A raise is a betting action that a player can perform during a betting round. Whenever a player has a superior card combination or otherwise bluffing, they may do this.

In a poker showdown, if more than one player is still in the game after the last round of betting, the surviving players unveil and compare their hands to decide who the winner or winners are. Please note that this particular phase starts after the placing of the last Raise in the final round called River.

MY ACCOUNT

You can retrieve your Acehigh account username by following these steps:

  • Log in to www.acehighpoker.net or log in from a desktop client or mobile application.
  • Click on the “lost your password?” option under login.
  • Enter your registered email address or username and click on continue.
  • You will receive an email addressing your username.

The user can request a username change as many times as they'd like through the Settings section of their AceHigh account.

To reset your Password, simply

  1. Click on the “Lost Your Password?” option under login in your Acehigh account.
  2. Enter your registered email address or username and click on continue.
  3. Enter a new password and enter the OTP received on your registered email or mobile number.
  4. Click on the Reset Password button to reset it. 
  • In the event that you don't receive OTP, we advise restarting your mobile device (Network Congestion) and trying again to validate your mobile number. Please get in touch with customer service by chat, email, or our toll-free number if you continue having the problems.
  • If you do not receive an OTP, please check your spam or trash folders. If continue to have troubles, send us an email at info@acehighpoker.net with the subject "Request to Reset Password" and a brief explanation of the problem, or you can chat with us.

You can easily change the password for your AceHigh account by going to Account Settings, selecting "My Profile," clicking on the "Requests" option, and then setting a new password and saving the changes.

You would be able to place a request for a change of email/phone number/date of birth/gender/profile picture from the “Settings” options of your AceHigh account.

Multiple account creation is absolutely forbidden, and anyone caught doing it will have their winnings blocked and their accounts blocked. Please review our terms and conditions on the same.

A user can play wisely thanks to the option of responsible gaming. With the aid of this option, the player may establish boundaries for themselves in the game and prevent any undesirable conduct.

Select your preferences by clicking the Responsible Gaming options in My Profile section.

EMAIL VERIFICATION & KYC

To play poker on Acehigh Poker, you must complete the email verification procedure. This is done to make sure the user is a unique individual and not a robot or another EPA (external player assistant) software, as well as to make sure the email address users provide is accurate. It's crucial to update the right email address as it enables us to deliver you any information pertaining to your AceHigh Poker account

 

To get your email address verified, you need to follow these steps:

  1. Login to your AceHigh account through a web browser or mobile application.
  2. On the web browser click on “Verify Account” and enter your email address.
  3. In the mobile application, tap on the ‘My Profile', add your email in the email box, and tap on verify.
  4. Press the OTP button to receive OTP on your registered email address to verify your email address.

Please note that you may change your email address before verifying the email address which you updated at the time of registration. 

KYC is a pre-requisite before you can begin playing poker on AceHigh. KYC allows us to validate the credentials supplied by users upon registration, such as their residence proof, PAN card, and bank account information.

  1. Date of Birth: We need to verify your date of birth, for which you will have to upload the front image of your PAN card.
  2. Photo ID as Address Proof: For photo id proof, you will have to upload your Aadhar card/ Voter id card/ Passport. Please note, you will have to upload both front and back images of the document.
  3. Bank details: You can choose to upload any of the following three documents for verification. You can choose between a) an Online account statement, b) an image of the cheque leaf or c) the front page of the passbook. 

It is strictly forbidden to play on AceHigh without complying with the KYC requirements.

TOURNAMENTS

To enter a tournament, you must hold a tournament ticket. You can participate in the competition when you have a ticket.

A time tournament is a competition that takes place during a defined time frame. Once this time restriction is achieved, the tournament is over, and thus the remaining competitors share the cumulative prize money according to the size of their stacks.

No, you will have to pay the money yet again if you rebuy in the tournament.

Time Tourney (Cash): Players who remain in the tournament at the completion receives the reward depending on their final stacks in the time tournament (cash).

Time Tourney (Tournament Ticket): The player who holds the most chips at the completion of the event receives the tournament ticket.

If you have multiple tickets for the same tournament, you can enter the tournament again.

CASH GAMES

For No-Limit Texas Hold'em and Pot-Limit Omaha cash tables, the minimum and maximum stakes/blinds are 1/2 - 1000/2000, respectively.

 

Pot-Limit Omaha and No-Limit Texas Hold'em cash tables features minimum and maximum buy-ins of INR 50 and 2.5L, respectively.

 

When playing Cash Games in poker, players can set up their own Private Tables and invite any of there friends they want to play with.

On our Private Tables, you may play No-Limit Texas Hold'em and all Pot-Limit Omaha variants.

On our Private Tables, you can set any possible Cash Game stake.

UNFAIR GAMEPLAY / PRACTICES

The term "unfair trade practices" outlines a variety of dishonest, deceitful, or unethical business practices. Unfair gameplay is a phrase that refers to specific actions that are against the rules or go against our Terms of Use policy.

Any unfair gameplay/practice would lead to the following:

  • Blocking the funds within a User's account;
  • Blocking a User’s access to our services;
  • Suspending a User's account with immediate effect
  • Disclosing such information (including the identity of the User) to financial institutions, relevant authorities, and/or any person or entity that has the legal right to such information; and/or
  • Taking legal action against a User.

For further information on Terms of Use click on.

If your account was banned, it must have been identified engaging in unfair gameplay or practise. Please get in touch with us at support@acehighpoker.net to raise a ticket.

No, once your account has been blocked in such a case, then you are not allowed to play again on AceHigh.

We suggest not to login into any other user’s account on your device as it may result in a breach of the terms of the Privacy Policy.

Sharing or offering of any Tourney ticket and playing from somebody else’s account is strictly prohibited.

LEGALITY / SECURITY

Your money is 100% safe with us.AceHigh has several security barricades in place to ensure 100% safety.

Once the account is deactivated, it cannot be activated again for the next 1 month or more depending on the user’s request.

Yes, absolutely. The database is encrypted. 

Yes, it is legal to play online poker on Acehigh across India. However, in states except for the restricted state i.e the states of Assam, Orissa, Telangana, Gujarat, Andhra Pradesh, Sikkim and Nagaland or any other Indian state which by law restrict Poker.

Yes, you can play except from the restricted states - Assam, Orissa, Telangana, Gujarat, Andhra Pradesh, Sikkim and Nagaland.

Yes, our Random Number Generator (card dealing system) is certified by I-Tech Labs of Australia, which is the world's leading agency for such certification.